Cardmarket News

Cardmarket News: COVID-19 Update Greece

2020-04-03 12:40:39

On March 24, we informed about restrictions to international shipping from Greece due to the COVID-19 pandemic.

We are happy to tell you that those restrictions have been lifted.

Thank you for your continued support and stay safe,

Your Cardmarket Team

Cardmarket update: Shipping confirmation times

2020-04-01 19:18:16

We’re making some changes to shipment confirmations in response to the COVID-19 pandemic. We’ve noticed that many untracked shipments that are marked “lost” after 14 days still arrive. Because of these heavy delays, we’ve instituted the following two changes:

  1. Users will only be able to mark an order as lost 30 days after shipping.

  2. Automatic confirmation will only occur 40 days after shipping.

Thank you for your continued support and stay safe!

Your Cardmarket Team.

Cardmarket News: COVID-19 Update Spain

2020-04-01 19:17:53

We recently informed users about shipping restrictions within Spain due to the COVID-19 crisis. Unfortunately, the information we obtained was not accurate and postal services in Spain are still in operation and accessible to sellers. Opening times are limited and handling might be slower, so users should keep that in mind. Pro sellers, in particular, are confirming with us that they are still be able to ship, so buyers should feel comfortable purchasing from them.

We’re sorry for any inconvenience. We feel the need to update users as information comes in, but we’re finding it difficult to keep up with the information we’re receiving.

Thank you for your continued support and stay safe,

Your Cardmarket Team

Cardmarket News: COVID-19 Update

2020-04-01 18:54:52

As the COVID-19 situation develops, there have been, and will likely continue to be numerous developments regarding mail and the business users do on Cardmarket. We will continue to update users on these developments as they happen, but there is something users can do to streamline their shopping experience during the crisis. International shipments are likely to be heavily delayed and / or impossible, so any international Cardmarket shopping comes with a lot of risk. To avoid any issues, we recommend that all users, wherever possible, buy and sell only within their own country. National postal services have been significantly more stable and are much safer to use, so users should aim to use them when shopping on Cardmarket.

Thanks, as always, for your continued support and stay safe!

Your Cardmarket Team

Cardmarket News: Update on Mail from Greece

2020-03-27 17:11:16

To All Cardmarket Users,

As of 24.03.2020, Users located in Greece can only send mail to the following countries because of the COVID-19 situation:

  1. Belgium

  2. Bulgaria

  3. France

  4. Germany

For sellers in Greece, it is extremely important to track where you can and cannot ship. If you can’t ship to a country, please put that country on your "Blacklist" temporarily to make sure users from those regions cannot order from you. For buyers, please be understanding and patient while users adjust to the current situation and be sure to work with sellers to resolve any issues caused by the changing times. We will continue to monitor the situation and will update users as we learn more.

Thank you for your continued support and use of Cardmarket and stay healthy!

Your Cardmarket Team