For the past few days, our automatically generated e-mails have faced increasing delays due to a higher than usual load. While we work on restoring our regular service, we want to let our users know how to handle the situation.
The French postal system is suffering from substantial weeks-long delays for most national and international mail. We ask buyers to be patient while waiting for orders inside France.
Cardmarket has started using Braintree, a PayPal service that safely stores your account data for future deposits on Cardmarket. This process is optional, secure, and should make using PayPal smoother on the website.
We have taken our time to improve the stability and performance of the feature. As such, we have removed the extra restrictions on the Shopping Wizard. Users can now use the Shopping Wizard as normal.
We experienced a series of outages last week, which led us to suspend several features that were causing issues on our servers. We pledged to bring several of these back and the first one we're bringing back is the Shopping Wizard.
On Saturday the 27th of March, Cardmarket went down overnight. We've released this statement to explain what happened and what steps we've taken moving forward.
We get tons of questions on who can pre-sell and how one should go about pre-selling, so we've added a new page to our help section, which lays out Cardmarket's Pre-Sale policy in detail.
2020 was a year where we successfully refactored many important old pages on our website. It was also the year where we added Pounds sterling to the website. Because of these many changes to our marketplace, we would like to share some of our plans for 2021!